![]() I used this video as a guide to install macOS High Sierra: As we speak, virtually every software company whose products I have installed on my Mac has done just that - big and small: Microsoft, Adobe, Quicken, Parallels, Google Chrome, Firefox, VLC, Intuit, etc, etc, etc).A couple of weeks ago I decided it was time to do a clean install - from scratch - of my macOS High Sierra and Windows 7 operating systems installed on my MacBook, after a year of use. Simply put: WD needs to (1) update its customers on the compatibility of its products with the OS it piggybacks on (if Lacie can do it, so can WD ) and (2) it needs to update its products promptly and with the release of new versions. I am confused why this very basic expectation is generating such a ideological and convoluted response. As consumers, it is reasonable that we demand from companies to ensure compatibility of their products we pay for. This is a fact, and expecting/demanding otherwise is simply unrealistic.Īpple and MS provide their OS for free and developers are in business to a certain extent because of these two companies. Bottom line: it’s been long established that MS and Apple update their OS and developers ensure that their products continue being operational with every new OS update. It just may take a little while for WD to do so as they sometimes move at a glacial pace in addressing certain issues.Īpple’s fortune is beyond my interest. ![]() If there is an issue WD will either work with Apple to fix the issue on the OS side or update the WD software/app to deal with the OS change. ![]() But I am also aware that Apple and Microsoft also bear some of the blame forcing down stream software vendors to spend more money modifying thier software to work with the uber latest OS updates. There are great many issues with the WD My Cloud Desktop and WD software/apps that I’ve complained about over the years. More than once an OS manufacturer has introduced a change that impacted access to the My Cloud independant of the WD software. Yes companies get betas and RTM copies of OS’s to update their software but that does not absolve Apple and Microsoft from changing their OS to unintentially (or intentially) break existing apps and software. Instead both myself and cpt_paranoia have pointed out that Apple changed their OS and potentially broke the WD Software. What “theme”? Who here has specifically absolved WD? No one. Apple is to blame and WD is simply an innocent third party trying to make a living. I assume I am not the only Mac user with this compatibility issue. In fact, as this product has a one-year warranty, WD must ensure it is providing the proper updates so that its products work with the two leading OS.įinally, as for checking compatibility, the link sent above has not been updated since June 2016! As for asking WD, I have and you can see their responses in my initial message.Īs for who is to blame, I would tend to think that apart from the way the industry has developed with MS and Apple driving the development of OS, the blame has to be placed on the company which I have paid when purchasing their product just a few months ago. Further, it is by now widely accepted and expected that third party developers and software companies update their software rather than MS and Apple ensuring that all the thousands and thousands of products are compatible with the newest versions of the OS.īottom line, High Sierra was announced months ago and a company with WD’s resources should have foreseen this issue with one of its heavily promoted products. That is the whole point of MS and Apple releasing beta versions to developers for months so that this important compatibility can be accomplished. In fact, MS and Apple have for decades updated their OS with the expectation that third parties ensure they continue to provide paying customers updates to software. ![]() ![]()
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